Streaks are effort-based step challenges on the Fitze app. Walk daily for a set number of weeks. Complete your Streak, and earn a guaranteed share of a pre-defined cash reward pool.

Streaks are available to residents of the United Arab Emirates (UAE) who are at least 18 years of age with a valid UAE mobile number. Participants must ensure they are medically fit to participate. By joining, users confirm they are participating voluntarily and at their own risk.

Upgrade to a Fitze PRO subscription or purchase a Streaks Package to access Streaks. Once you have access, browse available Streaks in the app and tap to join.

Yes! You can join multiple Streaks simultaneously based on your plan’s limit and available Streak credits. Just make sure you stay consistent on all active Streaks.

No. Streaks are 100% effort-based. There are no draws or spins. If you complete the Streak, you get paid.

Yes. Even before you join a Streak, your weekly schedule (number of Active, Beast, and Rest Days) will be visible on the app screen.

Each Streak day runs from 12:00 AM to 11:59 PM in your local time zone. Steps must be synced before midnight to count.

Yes. Fitze sends periodic push notifications and email reminders about your step status, rest days, and payout syncs.

You lose:

• Your one Streak credit (from PRO or Package)
• Your chance to win any reward
• The ability to rejoin the same Streak (if the start date of the Streak has passed)

– PRO Subscription: Access Streaks, unlimited challenges, and enjoy other benefits like exclusive rewards, early access, and more.
– Streaks Package: Join a fixed number of Streaks. Great if you don’t want a recurring subscription.

Yes! If your PRO subscription is active but you’ve used up all your Streaks, you can top up by purchasing a Streaks Package.

You will lose:

– One Streak credit (from PRO or Package)
– Your chance to win any rewards

Yes. Each credit is valid for the duration mentioned at purchase.

Your daily step target is personalized based on your 30-day step history. It’s designed to be challenging but achievable, helping you push your limits without being unrealistic.

Everyone starts and ends the Streak together, but it’s not you vs. others. It’s you vs. you. Each participant receives a personalized step target based on their own fitness level and walking habits.

Each week of your Streak comes with a pre-set number of Active Days, Beast Days, and Rest Days. Your goal is to complete all required Active and Beast Days within the week.

• Active Days: Standard step goal days (e.g., 8,000 steps)
• Beast Days: Higher-difficulty days (e.g., 12,000+ steps)
• Rest Days: Your lifelines. If you fail to hit your goal on a day and have a Rest Day available, it will be automatically applied to save your Streak.

• Each Streak provides a set number of Rest Days (usually 1 or 2).
• If you miss your target and a Rest Day is available, it will be applied automatically.
• If you have no Rest Days left and miss your target, you will be eliminated.
• Rest Days are best used strategically for recovery, emergencies, travel, or low-motivation days.

No. You can complete your required days in any order. Fitze automatically detects your step count and classifies your day as Active, Beast, or Rest.

Some Streaks include a Warm-Up Week to help you ease into the Streak.

– No elimination occurs during this week.
– You can join anytime during Warm-Up.
– The official Streak (with elimination and rewards) starts on a fixed date for everyone.

No. Streaks vary in Duration (e.g., 4 weeks, 6 weeks), Difficulty, and reward pool size. Choose one that fits your lifestyle.

Some Streaks may have participant limits and are available on a first-come, first-served basis.

No. Streaks run continuously once started. You can use Rest Days if needed, but cannot pause the Streak.

Your step goal is automatically personalized based on your past activity level and each Streak has its own intensity from easy to advanced, so always review your step goal before confirming your participation. Before joining, check your weekly schedule and make sure the targets fit your routine.

You’ll be eliminated if:

• You miss an Active or Beast Day
• You missed syncing your steps for 7 consecutive days
• You’ve used up all your Rest Days

Yes. If your steps don’t sync for 7 days in a row, you’ll be eliminated even if you walk. Always open the app to sync.

Rest Days are automatically applied when you miss a day’s target, as long as you still have one available. Once all Rest Days are used, missing a target results in elimination.

Uninstalling doesn’t pause your Streak. If you don’t sync for 7 days, you’re out.

No. All users are real and verified. Step data is pulled from connected fitness / health app platforms.

Supported wearables are mentioned on the app. Ensure your permissions are enabled.

You can contact support, but elimination rules are automatic and final unless a verified technical error occurred.

Yes. If you conquer the Streak, you are guaranteed a share.

All finishers split the reward pool equally. The more people drop off, the bigger your share.

All reward pools are funded by Fitze or its brand/corporate partners. Users don’t pay anything.

You’ll receive multiple reminders during the Streak to link your payout method. If you fail to do so in time, your reward will be forfeited.

Yes, if multiple payout partner options are available on the Fitze app. Changes must be made before the Streak’s last day.

You’ll find your share, total finishers, and payout status in the app on the Streaks page on completion.

Your reward will be credited directly to your Careem Pay wallet on the payout date once you successfully complete your Streak. Fitze will only process payouts through Careem Pay, our official payout partner.

You’ll need to download the Careem app and set up a Careem Pay wallet. Once created, add your Careem number in the Fitze app to ensure your payout is processed correctly.

Usually within 7–10 working days after the Streak payout date, provided you have successfully completed the Streak.

Check your Careem Pay wallet status and ensure your KYC and verification are complete. If it’s still not credited after 10 days, contact team@fitze.ae and we’ll coordinate with Careem to resolve it.

No. All Streak payouts are processed only through Careem Pay.

Private Streaks hosted by companies for their employees. Only invited team members can join. Learn more: https://www.fitze.ae/corporates/ or email team@fitze.ae

Fitze Streaks supports data from Apple Health and Fitze’s internal tracker – Fitze Steps Tracker.

Note: Android users must select the “Fitze Steps Tracker” as their step source for Streaks.

Check your phone’s permissions, step source connection, internet, and app version. Once everything looks fine, open the Fitze app home screen to see if your steps have updated.

No. For fairness, your source is locked for each Streak once you start.

Via the ‘Chat with Us’ section in the Fitze app or by emailing team@fitze.ae. Please include your registered phone number and email ID linked to your Fitze account for faster assistance.

No. Streaks are participation-based only and payouts are funded by Fitze or Fitze’s brand partners. You do not stake your own money.

No. Payouts are purely performance and efforts based guaranteed rewards on activity completion.

If you have any medical condition or health concerns, please consult your healthcare professional before participating. By joining a Streak, you acknowledge that participation is voluntary and at your own discretion.

Fitze is not responsible for any injuries, health complications, or issues that may arise, and participation indicates that you do not hold Fitze liable for any such occurrences.

Your step and performance data are used only to verify progress and calculate rewards, in line with Fitze’s Privacy Policy.

Fitze reserves the right to remove users from a Streak if unfair or suspicious behavior is detected.

Become a Fitze Ambassador and promote a healthy lifestyle. To join: chat with our team in-app or email us at team@fitze.ae.