Question 1

What is Fitze?

Accepted Answer

Fitze is a fitness-rewards-based application that offers a unique approach to fitness. It rewards you for your healthy activities and provides opportunities to earn Fitze coins that can be redeemed for discounts and offers.

Question 2

Is Fitze a pedometer?

Accepted Answer

Fitze itself is not a pedometer. It connects to the pedometer/health apps on your phone, such as Health App, Google Fit, Fitbit, etc., to track your steps activity and convert them into Fitze Coins.

Question 3

Why should I use Fitze?

Accepted Answer

Fitze provides an exciting incentive for your fitness journey. Instead of just working out for free, you can unlock discounts and offers while you achieve your fitness goals. It’s a win-win situation that motivates you to stay active and reap the benefits.

Question 4

Where can I use my Fitze coins?

Accepted Answer

The Fitze coins you earn can be used in the marketplace within the application. The marketplace offers a variety of discounts and offers from partnering brands that you can redeem using your Fitze coins.

Question 5

Are there any troubleshooting steps I can follow if my steps are not getting read on Fitze?

Accepted Answer

Certainly! If you’re experiencing issues with step tracking, you can try visiting the Settings – Step Source section and watch the tutorial for the selected step source to complete the syncing process. If the issue persists, please feel free to contact the Fitze support team via email at support@fitze.ae or through the live chat option available in the Fitze app for further assistance.

Question 6

After how many steps can I earn a Fitze Coin?

Accepted Answer

Earning Fitze coins is based on the number of steps you take. For every 1000 steps you accumulate, you earn one Fitze coin. So the more active you are, the more Fitze coins you can earn.

Question 7

How are Fitze Coins earned and used?

Accepted Answer

Fitze Coins are the in-app currency of Fitze. For every 1000 steps you take, you earn 1 Fitze Coin. These coins are automatically accumulated and stored in your in-app wallet. You can use Fitze Coins to unlock exciting rewards and participate in various Challenges and Jackpots within the Fitze app. The more Fitze Coins you earn, the more opportunities you have to enhance your fitness journey and enjoy exclusive benefits.

Question 8

What is Fitze PRO and how does it differ from the basic Fitze subscription?

Accepted Answer

Fitze PRO is a premium subscription program that takes your Fitze experience to the next level. It offers a range of enhanced benefits and exclusive features that are not available with the basic Fitze subscription. With Fitze PRO, you’ll enjoy access to exclusive rewards, exciting multiple steps challenges, and thrilling weekly, monthly, and annual jackpots that give you even more opportunities to win big.

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